FEEDBACK AND COMPLAINTS
WE VALUE YOUR THOUGHTS
Feedback and complaints help us improve our services in providing the best specialist disability accommodation communities we can.
KinKera’s Feedback and Complaints Policy is available upon request and is also available in Easy English.
Anyone can provide feedback or make a complaint. Our KinKera team will provide assistance to anyone wishing to provide feedback or make a complaint. We can help to arrange interpreters or advocates at your convenience if needed.
HOW CAN YOU PROVIDE FEEDBACK
Feedback or complaints can be made in a number of ways:
Anonymous complaints can be made via the form below and by phone. We will consider and address anonymous complaints but are unable to respond to them.
At any time, anyone can make a complaint about KinKera to the NDIS Quality and Safeguards Commission
NDIS Quality and Safeguards Commission
Phone: 1800 035 544
HOW DOES KINKERA COMMUNITY MANAGE YOUR FEEDBACK AND COMPLAINTS?
*If you wish to send this form anonymously, please write the name anonymous in the name field.